GameSetAndMath
The GOAT
- Joined
- Jul 9, 2013
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britbox said:GameSetAndMath said:An open letter to all administrators/moderators with a suggestion for a protocol on deletion of posts.
There are so many aspects of this forum that are appealing to us, as members: knowledgeable
and mostly collegial posters, nice blogs, video vaults, contests (to name a few). I am concerned
that one negative point does not unnecessarily bring down the value of this whole forum,
detract from the positive experiences and unnecessarily create conflict among its members.
The negative point is arbitrary deletion of posts made by members.
As I feel that my post was unjustly deleted and as I noticed that another member's post
was deleted, I think it is time for this forum to develop a solid protocol for deletion of posts
made by members. No, I am not asking you to go back on the new guidelines developed.
The two messages that I mention above did not violate the new guidelines, but were
arbitrarily and unjustly deleted.
In order to make my criticism a constructive criticism, I am going to take it
upon myself to suggest an action plan to remedy the situation.
I do realize that sometimes moderators have to delete a post immediately to prevent
it from having a chain reaction and being quoted by so many other members. I take that
into account also in the following action plan.
1. When a moderator notices a post that is probably inappropriate, the moderator should
delete it immediately. This deletion should be provisional pending final decision.
2. The moderator that performed the deletion should immediately notify the member
that they decided to delete the message temporarily and a final decision on it is
pending.
3. The moderator that performed the deletion should send a copy of the message to
all other administrators and moderators along with an explanation as to why
she choose to delete it.
4. All other moderators/administrators, who are available, should independently weigh in on the issue.
5. After a period of at least 24 hours (but before 48 hours) and after at least
three different moderators/administrators (possibly and preferably all too) have had a
chance to weigh in, the majority opinion of all the moderators/administrators
who weighed in should be the final decision.
6. If the final decision is in support of deletion, a PM should be sent to the
member saying so and also providing a reason in support of it. This will
help the member to understand as to what rule is being violated, so that
the member will not repeat the same mistake.
7. On the other hand, if the decision is against the deletion, the post
should be reinstated and a PM should be sent to the member of the
decision reached. No need for an explanation or apology by the moderators
in this case.
IMHO, the recent problems are arising as one moderator is performing
deletions based on whims and fancies. Involving a committee of moderators
in the decision of deletions would probably help to ensure the integrity of the
decision.
Also, having a time delay in making the final decision would help for
the tempers of the moderators to cool off a little bit and make a more considered
decision.
Finally, one may say that this is a trivial matter and the above procedure
is way too complex. However, britbox claims that only about dozen or so
posts were deleted from over 115,000 posts. With such a low rate of deletion,
the above protocol should be logistically feasible to implement.
A dozen or so outside of those two threads and excluding the gibberish ones trying to flog Nike trainers or selling viagra.
What you are suggesting isn't as others have already stated a million miles away from what goes on already.
I think you've made some fair points and they've been taken on board. The above process is probably too rigid to be done to the letter as people are in different timezones, have outside commitments etc... and also bear in mind this is a voluntary co-operative type of community and we're all in different continents... and yes, sometimes mistakes are made too. But the gist of what you've said is along the right lines IMO.
Going forward, I'd like to draw a line under this before the US Open. Agreed?
I understand the issues that you mention. I did not mean to give you a rigid protocol,
but a sample sketch. The key elements must be to bring in more heads into the process
and have a delay in final decision so that heat of the moment does not adversely
influence the decisions.
Anyway, taking a cue from Israel and Palestine, let us all declare ceasefile until midnight
of Monday, the 8th of September. :chillout: